The bottom line is, we are in business to support the community. The local fire departments drop off people whose homes were flooded. If we don’t have rooms available, we set up cots if needed. It’s during a time of crisis that our hotels become the biggest community asset. That’s the beauty of the business we are in. We need these plans, resources, talent and equipment to reopen quickly and help as many people as we can.

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Strategic objectives for hospitality technology in 2019 puts a hyper-focus on improving digital customer engagement. Delivering on the mobile-driven and constantly connected needs of today’s guests will require robust bandwidth and uninterrupted connectivity. In this executive round table, three executives from hotel and technology companies offer advice and predictions on what trends are shaping the network needs for hotels and restaurants. These plugged-in experts also discuss new technology and capabilities that were not available just a few years ago and what they believe is vital to providing a foundation for the digital economy.

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A recent refresh of rooms and public areas and an upgrade of technology at the Comfort Suites in Gastonia, managed by Meyer Jabara Hotels, is seeing a boost in satisfaction scores with guests saying they are likely to return and recommend the hotel to friends.

Since renovating its Comfort Suites in Gastonia, North Carolina, in February, hotel manager Meyer Jabara Hotels (MJH) is seeing a steady flow of new travelers booking rooms and writing positive guest reviews, many saying they will return on their next visit and also recommend this property to others. Located at 1874 Remount Rd., the all-suite hotel has refreshed its public spaces, guestrooms and guest baths, and installed new technologies that are keeping travelers connected.

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[Danbury, Conn., June 4, 2019] — When it comes to guest-facing technology, research shows that 42% of hoteliers are planning to upgrade their guest WiFi in 2019. Adding more broadband is a smart move considering that 41% of hotels will add smart TVs or upgrade their streaming capabilities this year, while others are making investments in guest-facing applications such as mobile payments, instant messaging, tablets at the front desk and in rooms, chatbots and even voice-enabled technologies.  The Hilton Wilmington/Christiana, owned and operated by Meyer Jabara Hotels, is leading the Northern Delaware lodging market in broadband capacity thanks to a recent investment in its infrastructure and high-speed Internet offering that will address guest and meeting planner needs 10 years into the future.

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Danbury, Conn. — In 1977, Mike Dolan, director of sales for the new Stamford (Conn.) Marriott Hotel, had an idea. To help increase business on a slow winter weekend, Dolan approached Will Shortz, then editing crossword puzzles for Penny Press magazines in Stamford, with the idea of hosting a crossword tournament. Shortz, who today is best known as the "Puzzlemaster" for NPR and crossword editor of The New York Times, jumped at the offer. The rest is history. 

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[Danbury, Conn., Feb. 19, 2019] — Today the Fairfield Inn by Marriott is competing head-on with hotels in the Charlotte/Northlake area now that its owner, Meyer Jabara Hotels (MJH), has refreshed the property’s exterior and installed new technologies. Reaction to the renovation has been exceedingly positive, with guests and local patrons praising the hotel’s new look featuring bolder colors, brighter lights, beautiful landscaping, updated signage and a welcoming, newly constructed Porte Cochere. The biggest buzz, however, is coming from guests once inside their rooms. 

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[Danbury, Conn., January 22, 2019]—Meyer Jabara Hotels (MJH) has been selected to manage a new construction Cambria hotel in Fort Lauderdale, Fla., scheduled to open in 2020. Owned by Jai and Jessica Motwani, president and CEO of real-estate development group Hotel Motel Inc., the 97-room asset will be located at 2231 N. Ocean Blvd., across the street from the Auberge Beach Residences & Spa, considered to be Fort Lauderdale's most extraordinary beachfront property. The hotel will have views of the ocean and intercostal. Beachfront access is only feet away.  Groundbreaking will begin once three existing motels are demolished.

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There’s something truly unique and special being offered at the Crowne Plaza Hotel in suburban Wyomissing, PA. Past the entrance and lobby, deep inside of the hotel’s enormous commercial kitchen are The Chef’s Table and The Pastry Studio, two remarkable private dining spaces which can be reserved for small groups of up to 8 people for an exclusive gourmet tasting and an opportunity to get up close and personal with chefs as they prepare your meal live in front of you.

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At Meyer Jabara Hotels, the company culture is called the Journey. It has been a 30 year plus journey for 38 MJH associates who have chosen to stay with the company for most of their adult lives. When it was asked of the close to 40 MJH associates that have been with MJH for 30+ years, “what has kept you with Meyer Jabara Hotels all this time?” and the answer was consistent across the board.

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When your property is located in a risky location—such as on Baltimore’s Inner Harbor—it makes sense to get ahead of the weather forecast and be prepared to spring into action before, during, and after a hurricane, says Justin Jabara, Meyer and Jabara Hotels’ vice president of development & acquisitions. Jabara says, at MJH, they don’t just talk about the weather—they do something about it. This, he told LODGING, starts with gauging their properties’ vulnerability, tracking the weather event, and adhering to a plan designed to protect their assets, guests, employees, and community.

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Hotel Business Magazine Editor-in-Chief Christina Trauthwein speaks with Justin Jabara, VP of development and acquisitions for Meyer Jabara Hotels, about the company’s expansion plans at The Lodging Conference in Phoenix.

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