It would be easy to list the financial reasons why Terri is such an asset to MJH. She is continually managing risk and assets as if her name was listed as ‘owner’. There have been numerous times when Terri has saved thousands of dollars with just one smart decision or one extra effort. Although talent and results are important qualities, the true reason Terri Stanganelli is an appropriate reflection is because of her empathy and integrity. Terri consistently puts herself in the shoes of her internal customers. She responds quickly to calls and emails. She follows up to make sure the problem is solved or the question is appropriately answered. She tells the truth. She is extremely dedicated… never taking her eyes off of her goal of excellence on the job while at the same time balancing her life as a wonderful mother and wife.
It’s hard to get people excited about insurance, just ask that little gecko that talks about everything but insurance. Terri doesn’t talk about insurance either… she talks about success and new learning. She asks questions instead of mandating standard operating procedures. She is a coach who also suites up and plays the game alongside the quarterbacks.
The heart of Terri Stanganelli is amazing. She is a passionate learner who is always willing to tackle a new challenge and then turn around and share what she has learned with others. She steps outside of her work requirements to take on additional responsibilities which help her to better understand the operational challenges of hotel management. She is a trusted friend who isn’t isolated to one circle within the company culture but rather weaves her way in and out of every circle and leaves positive footprints behind. |
