In life there are but a few people that consistently, actually do what they say they are going to do. And… there are even fewer that do it with grace, professionalism and a dash of humor. One of those rare souls is Vicki Miele.
If one speaks the words, “enjoy the journey” to a mother of three, including twin sixteen-year-old girls, it usually results in hysterical laughter and a recommendation of a reality check. But for Vicki Miele…she wouldn’t travel any other way. The Journey has become a part of her life. Vicki admits, “The Journey has, without a doubt, contributed to making me a better leader, teacher and mom.” Those who know Vicki know a leader who honors the strengths in others and consistently offers shoulders to stand on for a better view.
“The tools of The Journey open up wonderful conversations about leading instead of following, about focusing on what is right and most impactful. The culture has taught me to communicate openly, honestly, compassionately and fairly with my team and my family. I also expect the same in return,” Vicki Miele proclaims with passion hanging heavily from every word. She is a true believer in The Journey culture. Her first Meyer Jabara experience started in 1991 as a desk clerk at the Holiday Inn in Danbury, Connecticut. Today she leads one of the most dynamic, experientially-focused reservation centers in the country as well serving on the steering committee for The Journey culture initiatives.
Living The Journey culture requires one to accept change, empower others and embrace the concept of understanding emotions of associates and guests; finding a way to link with those emotions to create bonds. As a songwriter, by hobby, she finds herself capturing many of those emotions in lyrics. As a Reservations Center coach she finds herself sharing those emotions in the form of compelling stories that bring The Journey to life and guide her team. To understand how Vicki leads is to understand The Journey. |
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