“Success is the enemy!” Paul Adams regularly states. “There are too many hotels and sales professionals in this market for me to become complacent.” Thinking about tomorrow’s business while greatly exceeding expectations of today’s customers has made Paul Adams a true Rhode Island hospitality treasure.
It would be a little scary to walk into Paul’s office and see a road map from 1985 hanging on the wall. One would think he wasn’t accepting of change and growth. But that would be an unfounded fear. He is, instead, a traditionalist who values roots and legacy and believes in old-fashioned attentiveness and dedication….a traditionalist who is so adaptive, he can change quickly with the ever-changing desires and needs of his customers.
Paul Adams has spent more than 22 years at the Providence Marriott and 29 years in the hospitality industry…not just surviving, but thriving! He is an avid learner who constantly asks himself, “What do I need to learn today?”
The clients ask for Paul because he does what he says he is going to do. They often write, “Paul Adams is knowledgeable, attentive, efficient and gets the job done.” The associates enjoy working with Paul because he does what he says he is going to do. They often say, “Paul Adams never speaks, ‘It’s not my job’ or ‘I don’t care.’” These words readily come when asked to describe Paul Adams….but before the words emerge, a look sweeps across the admirers’ faces. It is a look of respect and genuine appreciation. Paul Adams is loved. Maybe he receives so much because he gives so much. The only line he consistently crosses with his team is the finish line, and they all go there together.
Paul began his career in the sales office at a Hilton Hotel in Springfield, Illinois in 1979. He gathered learning in the sales offices at the Worcester, Massachusetts Marriott and the Innisbrook Resort in Tarpan Springs, Florida. In 1986 he found his home at the Providence Marriott.
To know Paul is to know a man committed to serving and caring. After the passing of his wife, Germaine, six years ago, Paul found himself serving in the role of single parent to his son Brendan, now 15-years-old. He understands balance and the importance of moments…not missing too many of them simply by being not present. Paul acknowledges our journeys are moments linked together by heart connections. |
