To walk with Michelle is to truly embark on a Journey. Sometimes the road is smooth and full of laughter and flowers and sometimes the traveling companion reaches for the Dramamine and hangs on for dear life.
Her career started at the Wyndham near the Hilton. She was eighteen and landed a job cleaning the pool. Throughout her more than 20 years in hospitality she has held jobs in housekeeping, laundry, accounting, banquets, reservations, administrative assistant, Catering Sales, Group Sales, Director of Sales and now Regional Sales Manager. That is a definition of a journeying learner who finds success around every corner.
Michelle is married with three boys ranging in age from twenty years down to three years. She is a five year breast cancer survivor who stands as a beacon of hope for so many. There is never a dull moment or an insincere gesture in the life of Michelle. To know Michelle is to know a friend. She looks at her clients as friends, often being invited over to their homes for holiday celebrations, weddings and birthdays. On a recent occasion, Michelle was searching for a way to thank a new key account for their business. Realizing they did not have a Christmas tree in their business she made arrangements to purchase one. She delivered the tree, set it up and while decorating it, the Director of Sales from a competitor hotel walked in. She thought Michelle had been fired from the Hilton and was now working at this business. At the same time, the buyer from the account entered the lobby and told Michelle it was time to go upstairs to attend one of the travel agent’s baby showers. The competitor was speechless and left to spread the word that Michelle had left the Hilton. Of course she didn’t leave the Hilton - - she just brings the heart of the Hilton to everyone she serves.
This heart connection approach results in gushing cash, making Michelle and her team among the most successful in the Meyer Jabara family. She also serves as a mentor to so many as one of the leaders in the Sales LOP. She is a unique sales person who markets an experiential promise and then works with her operational teams to make sure it is truly delivered. Journeying with Michelle is definitely worth the ride. |
