He knew The Journey was a part of him before he worked for the Providence Marriott…he just did not call it that. As he was learning the principles he kept thinking, “Hey! I do that!” Maybe that is why Julian Rico is so successful - - he fits. He is truly loved.
For a handyman like Julian Rico it was always about the task at hand. A sink needed fixing. A wall needed paint. The toilet wouldn’t flush or the pane of glass was cracked. The task caused him to work as a loner. He was efficient and thorough but never knew how his contribution affected the whole. “Here I am a part of a larger team…a bigger picture,” Julian states with pride. “We are a complex team with many moving parts and we work together to get major tasks done very well on a day-to-day basis.”
Just over ten years ago Julian Rico wanted more. He headed to America from the Dominican Republic. His two sisters and one brother came as well and found work in a local factory. Julian found a home at the Providence Marriott. He spoke of a great way of life and the kindness of the people to his wife. Today she has received her permanent resident status and works in housekeeping for the hotel.
Prior to working at the hotel he attended a school for adults with disabilities which specializes in preparing and training for job placement. It is through this organization that he found placement at the hotel. His earlier life involved odd jobs and handy work, so he was thrilled to be granted a position with such a big company. Every day he feels so fortunate to have his job. When his work is done he seeks additional work with his peers to help them finish their tasks at hand.
His enthusiasm is contagious. His pride is evident. His words are spoken only through smiles, open arms, sincere assistance and genuine expressions for Julian is deaf and mute. One teammate summed up the feeling of the whole, “We need people like Julian in our lives.” |
