Each day is an opportunity to develop at least one heart connection with someone. “We are all on a journey…life is a journey,” she says with an inquisitive look…as if she is going to sincerely ask a probing question to better understand yours.
The guest with the child in the hospital discovers Deanna’s heart as she watches her young daughter open the gift of a teddy bear. So does the repeat guest who visits each month when he reads his handwritten note upon arrival. Likewise, the fellow associate who attends Deanna’s facilitated Journey class sees her heart revealed. She has a way to make everyone feel welcome and cared for…as if they truly belong.
“I am on The Journey because I want to better myself professionally and personally,” Deanna Gonzalez proclaims. That professional journey began for her right after college at the Sheraton University City as the Conference Services Manager. She acquired more skills as Banquet Manager, then Catering Sales Manager and Guest Services Manager. Her journey has now, in its tenth year, led her to the position of Revenue Manager.
To truly know Deanna is to truly know a passionate mother…one who loves to play, cheer for the Pittsburgh Steelers, read stories of wonderful adventures and dream of a safe and protected environment. Her two sons, 2 –year-old, Trevor and 4 month-old,
Kyle bring her enormous joy and their relationship stands at the pinnacle of heart connections. Traveling within over thirty of the country’s states has unveiled different ways of life and perspectives for Deanna. “I have learned that each of us is motivated by different things and, as a manager of people, I need to find those motivating factors to help individuals meet their goals and expectations which, in turn, help the team achieve its goals.” Each day Deanna opens her mind and welcomes the learning. Then, she pauses and shares her heart. That connection made each day forms a very powerful chain of success for the associates and guests of the Sheraton University City. |
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