If we didn’t live in the culture that embraced change and believed it was positive…. there would be no butterflies. Kim Schimanskey began her Meyer Jabara career as a shy and reserved person. There were many times her voice told a story of uncertainty and fear but she was intrigued with the culture that promised the permission to try and possibly fail as long as learning was applied and results eventually achieved. She captured a huge breath and took flight. In 2006 Kim was named the Revenue Center Associate of the Year.
The thing that stands out about Kim the most, oddly, is that she doesn’t stand out at all. She is the epitome of a team player. Her “nose to the grindstone” work ethic makes her a trustworthy and reliable player; but, the fact that her nose will lift from that grindstone when the opportunity for a heart connection arises makes her a valuable associate who is also loved. Kim cares. It’s the kind of caring that isn’t questioned or turned on at politically correct moments. It is a constant. It is quiet. It is a powerful unifier.
If a guest is fortunate enough to make a reservation with agent Kim Schimanskey, then they are in good hands. She holds each reservation with the highest regard, treating it as if the guests were her special friends. The last call of the day is just as important as the first. Empathic listening makes Kim more than just an order taker…. She becomes a friend. Vickie Miele, Revenue Center Manager describes Kim, “She paves the way for the experience we want every guest to remember. It begins with Kim.”
It is easy for Kim to keep her head and heart with her job during working hours because her home foundation is strong and supporting. A twenty-five year marriage, daughter and granddaughter keep her grounded in her “greatest joy.”
Kim Schimanskey is a wonderfully ordinary person with an extraordinary commitment.
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